All of us at Huisman Family Dentistry want say a very big “Welcome!” to our new patient care coordinator, Linda Cooper. Her experience adds a new layer to our comprehensive patient care, and we think we’re very lucky to have her as part of our dental practice.
Linda is a recent addition to the dental profession, but comes with 30 years of corporate customer service experience. She also holds a degree in medical case management from Davenport University.
She has an exceptional background and training in process improvement, LEAN implementation and Six Sigma theories, all leading edge process management applications in general business that brings a whole new dimension to patient care coordination.
Linda’s responsibility is to help our patients move seamlessly through the treatment process, such as coordinating treatments with other dental providers like endodontists, oral surgeons, or orthodontists. She knows that the healthcare process can be scary, but having a competent professional like Linda will go a long way to reassuring our patients are well cared for.
Linda has distinguished herself in other areas as well. To name a few:
She is also the proud mother of a 17-year old son (Sutton) and a 15-year old daughter
(Eden). She loves jet skiing, kayaking, swimming and anything else that’s near a beach and water. And last, but not least, she’s the loving owner of Ace, “the blackest, fattest cat on the planet!”
We hope you get to know Linda the next time you visit our Holland dental office. We’re happy she’s here!
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